Inbound
AI receptionist
Answer every call. Triage intent, book onto your calendar, escalate when it matters.
Now in private beta · BYOK from day one
Phone agents that pick up,dial out, and hand off.
Spin up a voice AI agent in 60 seconds — for inbound, outbound, or one-off calls. Bring your own model keys. Transfer to humans when it matters.
Live call · 00:00
DemoListen to Rufen handle a call
One platform
Four kinds of calls, one platform.
Whatever the call looks like, Rufen handles it.
Outbound
Outbound campaigns
Dial lists at your pace. Surveys, reminders, follow-ups, lead qualification.
New
One-shot calls
Send the AI to make a single call — get a quote, confirm availability, ask one question.
Hybrid
Human handoff
AI handles the routine. When it gets complex, it transfers cleanly with full context.
Built for any business
Clinics, agencies, salons, real estate, home services, e-commerce — anywhere a phone rings.
- Clinics & dental
- Legal & professional
- Real estate
- Salons & spas
- Home services
- E-commerce
- Automotive
- Agencies & BPOs
Why teams pick Rufen
Pick up and dial out
Inbound and outbound on one agent. Phone numbers in 70+ countries via Telnyx.
Sounds human
Sub-second response, 22 voices, voice cloning from a 30-second sample.
Your stack, your keys
Bring your Anthropic, OpenAI, Gemini, Telnyx keys. Prompts in Langfuse. Zero AI markup.
Everything you need to run AI voice in production.
console.rufen.ai/calls
Watch every active call live. Transcript, sentiment, hangup reason, recording — all in one screen.
One-shot calls
Need a phone call made? Send the AI.
Type the question, pick the number, get the answer. No agent setup, no scripts — disposable agents for one-off tasks.
Try an example
On the roadmap. Rolling out gradually to waitlist members.
AI as a teammate
AI on your team — not instead of it.
Rufen handles the routine. When a call needs a human — a complaint, a complex booking, a regulated conversation — it transfers cleanly with the full call context.
Live call · 00:42
- CallerHi, I'd like to book a haircut for tomorrow afternoon.
- RufenOf course — what time works best?
- CallerActually I'd also like to ask about a gift voucher for my mum.
- RufenLet me put Sarah on the line — she handles vouchers. One moment.Handoff
- Sarah · YouHi, this is Sarah. I have the full call context — let's sort the voucher.
Smart trigger detection
Hand off by intent, sentiment, tool failure, or on caller request — your rules.
Full context handoff
Human picks up with the transcript, sentiment, and intent already in front of them.
After-hours fallback
Outside business hours, Rufen handles it solo. Same agent, same script — no missed call.
Built on numbers that matter
13
languages supported
1s
to first response
22
voices to choose from
0%
AI markup with BYOK
Built for builders
Most platforms hide the model. We expose it.
Pick any LLM, STT, TTS provider. Pay them directly. Version every prompt. Trace every call. Hook into webhooks. Drive the API yourself.
- BYOK every modelAnthropic, OpenAI, Gemini, Grok, ElevenLabs, local Qwen — your keys, no markup.
- Prompts version-controlledEvery prompt lives in Langfuse with diff history and rollback.
- Observability built-inTrace every turn: STT, LLM, TTS, tools — all timed and tokenized.
- Webhooks + REST APIDrive Rufen from your stack. Receive call events, push contacts, fire campaigns.
// BYOK — your keys, no markup
await rufen.agents.update("agent_42", {
llm: { provider: "anthropic", model: "claude-sonnet-4-6" },
byok_key: process.env.ANTHROPIC_API_KEY,
});BYOK config — paste your provider key once, we never see it.
Pricing that scales with you
Stop missing calls. Start with Rufen.
Currently in private beta. Join the waitlist — we're onboarding in waves.